Terms of Service

By accessing, browsing, or using this website operated by NEW LIFE SMART HOME IMPROVEMENTS LTD ("the Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must discontinue use of this website immediately.

These Terms apply to all visitors, users, and any persons who interact with this website or submit inquiries through our contact forms. You must be at least 18 years of age to use this website or engage our services. By using this website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

If you are using this website on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms, and all references to "you" shall include both you individually and the entity you represent.

NEW LIFE SMART HOME IMPROVEMENTS LTD provides smart technology solutions and consulting for commercial real estate properties across Canada. Our services include, but are not limited to:

• Smart property upgrades and modernization of commercial building infrastructure, including digital control systems, occupancy sensors, and HVAC optimization.
• Design, installation, and maintenance of autonomous power generation systems, including solar panel arrays, battery storage solutions, and hybrid generators.
• Operational cost optimization through energy audits, analysis of expenditure patterns, and actionable recommendations for reducing utility and maintenance expenses.
• Building automation and intelligent energy management systems with real-time monitoring, predictive maintenance, and automated energy distribution capabilities.

This website serves as an informational resource about our services and a means by which prospective clients in Canada can request consultations. The scope of any service engagement will be defined in a separate written agreement between the Company and the client.

We reserve the right to modify, expand, or discontinue any of our services at our sole discretion without prior notice to website visitors. Changes to specific project agreements will be handled in accordance with the terms of those individual contracts.

By using this website, you agree to the following obligations and restrictions:

Lawful Use: You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict the rights of others. You shall not use this website in any way that could damage, disable, overburden, or impair our servers or interfere with any other party's use and enjoyment of the website.

Prohibited Activities: You may not engage in any of the following activities:

• Scraping, crawling, or harvesting data from this website using automated tools, bots, or scripts without our express written permission.
• Attempting to gain unauthorized access to any portion of this website, related systems, or servers connected to this website.
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity when submitting forms or contacting us.
• Introducing viruses, trojans, worms, logic bombs, or other harmful or technologically malicious material to this website.
• Using this website to transmit unsolicited commercial communications (spam) or for fraudulent purposes.
• Reproducing, duplicating, copying, selling, reselling, or otherwise exploiting any portion of this website for commercial purposes without our written consent.
• Attempting to decompile, reverse-engineer, or disassemble any software or technology used on or accessed through this website.

Accurate Information: When submitting any form on this website, you agree to provide accurate, current, and complete information. Submitting false or misleading information through our contact forms is prohibited and may result in your access to the website being restricted.

All content on this website, including but not limited to text, graphics, logos, images, photographs, illustrations, icons, audio clips, video clips, data compilations, software, and the overall design and arrangement of the website (collectively, "Content"), is the exclusive property of NEW LIFE SMART HOME IMPROVEMENTS LTD or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The Company name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of NEW LIFE SMART HOME IMPROVEMENTS LTD. You may not use any of these marks without the prior written permission of the Company.

Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this website and its Content for your personal, non-commercial use only. This license does not include the right to collect or use any product listings, descriptions, or prices; make any derivative use of this website or its Content; download or copy account information for the benefit of another party; or use any data mining, robots, or similar data-gathering and extraction tools.

Any unauthorized use of the Content or other materials on this website, without the express written permission of the Company, is strictly prohibited and may violate copyright, trademark, and other applicable laws. Such unauthorized use may result in legal action.

As-Is Basis: This website and all Content, information, materials, products, and services included on or otherwise made available to you through this website are provided on an "as is" and "as available" basis, without any representations or warranties of any kind, whether express, implied, or statutory.

No Warranty: To the fullest extent permissible under applicable law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and completeness of information. We do not warrant that this website will be available at all times, that it will be free from errors, viruses, or other harmful components, or that defects will be corrected.

Informational Purposes: All information provided on this website regarding commercial property improvements, energy systems, cost savings, and related topics is for general informational and educational purposes only. It does not constitute professional engineering advice, financial advice, or a guarantee of specific outcomes. Actual results from any property improvement or energy system installation will vary depending on property conditions, geographic location, local regulations, weather patterns, and other factors specific to each project.

No Guaranteed Savings: While we aim to help commercial property owners reduce operational costs and improve energy efficiency, we make no guarantees regarding specific levels of savings, energy output, or return on investment. Estimates and projections discussed during consultations are based on available data and professional judgment but should not be treated as binding commitments.

Expert Participation: Specialists and experts referenced on this website participate as invited consultants. Their involvement does not create an employer-employee relationship with the Company. Clients are responsible for independently evaluating recommendations and making their own informed decisions regarding property modifications.

To the maximum extent permitted by applicable law, NEW LIFE SMART HOME IMPROVEMENTS LTD, its directors, officers, employees, agents, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, business opportunities, or other intangible losses, arising out of or in connection with:

• Your use of, or inability to use, this website or any services offered through or described on this website.
• Any conduct or content of any third party on or connected to this website.
• Any Content or information obtained from this website, including reliance on such Content or information.
• Unauthorized access to, alteration of, or interference with your transmissions or data.
• Statements or conduct of any third party on this website.

Cap on Liability: In no event shall the total aggregate liability of the Company for all claims related to your use of this website exceed the amount of one hundred Canadian dollars (CAD $100.00) or the amount you have paid to the Company in the twelve (12) months preceding the claim, whichever is greater.

These limitations apply regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and even if the Company has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless NEW LIFE SMART HOME IMPROVEMENTS LTD, its directors, officers, employees, agents, licensors, suppliers, and any third-party information providers from and against all losses, liabilities, damages, costs, and expenses (including reasonable legal fees and court costs) arising out of or related to:

• Your use or misuse of this website.
• Your violation of these Terms of Service.
• Your violation of any rights of another person or entity.
• Any information or content you submit, post, or transmit through this website, including false or misleading information submitted through our contact forms.

The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you agree to cooperate fully with the Company in asserting any available defenses. This indemnification obligation will survive the termination of your use of this website and these Terms.

This website may contain links to third-party websites, resources, or services that are not owned or controlled by NEW LIFE SMART HOME IMPROVEMENTS LTD. These links are provided for your convenience and informational purposes only.

We have no control over, and assume no responsibility for, the content, privacy policies, practices, availability, or accuracy of any third-party websites or resources. The inclusion of any link does not imply our endorsement, sponsorship, or recommendation of the linked website or any association with its operators.

You access third-party websites entirely at your own risk and subject to the terms and conditions and privacy policies of those websites. We strongly encourage you to review the terms and privacy policies of any third-party websites you visit through links on our website. The Company shall not be liable for any damage or loss caused by or in connection with your use of or reliance on any content, goods, or services available on or through any third-party website.

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data. The Privacy Policy is incorporated into these Terms by reference.

By using this website and submitting any personal information through our contact forms, you consent to the collection and use of your data as described in our Privacy Policy. We encourage you to read the Privacy Policy carefully to understand our practices regarding your personal data.

We are committed to protecting the privacy and security of your personal information. We do not sell your personal data to third parties. Any data shared with advertising partners such as Google and Meta is limited to cookie identifiers, conversion events, and anonymized behavioral data used solely for campaign measurement, as detailed in our Privacy Policy.

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. NEW LIFE SMART HOME IMPROVEMENTS LTD is a company registered in England with its office located at Unit B2 Office, New Smithfield Market, Whitworth Street East, Manchester, England, M11 2WJ.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of this website shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

If you are accessing this website from a location outside England, you are responsible for compliance with all local laws applicable to your use of this website. Nothing in these Terms shall be deemed to establish any rights or obligations inconsistent with the mandatory consumer protection provisions of the laws of the jurisdiction in which you reside.

Informal Resolution: Before initiating any formal dispute resolution proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of this website by contacting us directly at [email protected]. We will make every reasonable effort to resolve the matter informally within thirty (30) days of receiving your written complaint.

Mediation: If informal resolution is unsuccessful, both parties agree to attempt mediation through a mutually agreed-upon mediator before pursuing any other form of dispute resolution. The costs of mediation shall be shared equally between the parties unless otherwise agreed.

Formal Proceedings: If mediation does not resolve the dispute, either party may pursue the matter through the courts of England and Wales as specified in Section 10 above. Both parties agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

Time Limitation: Any claim arising out of or related to these Terms must be filed within one (1) year after such claim arose. Failure to file within this period constitutes a permanent waiver of such claim.

We reserve the right, at our sole discretion and without prior notice or liability, to suspend, restrict, or terminate your access to this website, in whole or in part, for any reason, including but not limited to:

• Violation of any provision of these Terms of Service.
• Engaging in conduct that we reasonably determine is harmful to other users, the Company, third parties, or the integrity of this website.
• Engaging in fraudulent, abusive, or illegal activity through or in connection with this website.
• Extended periods of inactivity on any account or service registration.

Upon termination, your right to use this website will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution clauses.

The Company will not be liable to you or any third party for any termination of your access to this website. If you wish to terminate your relationship with this website, you may simply discontinue using it.

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

Notice Period: For material changes to these Terms, we will provide at least fourteen (14) days' advance notice before the updated Terms take effect. Notice may be provided through a prominent banner on our homepage, an email to registered users, or both. Minor grammatical corrections or clarifications that do not alter the substance of these Terms may be made without advance notice.

Your continued use of this website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using this website before the changes take effect. We encourage you to review this page periodically to stay informed about our terms and conditions.